Sub-processor change notifications.
We notify subscribed customers by email at least 30 days before adding or replacing any sub-processor that touches Customer Data. GDPR Article 28(2), CCPA Service-Provider obligations, and DPDPA Section 8(2) all contemplate this advance-notice mechanism.
Subscribe
Enter your organization, the email address that should receive notifications, and (optionally) your privacy / DPO contact. You can unsubscribe at any time via a one-click link in every notification.
Current sub-processor list
The authoritative list is maintained at /legal/sub-processors. It shows each sub-processor, the category of processing, the location of processing, and the safeguards in place.
How objections are handled
If you object to a proposed sub-processor change on reasonable grounds (e.g. the new sub-processor does not meet your industry's regulatory requirements), reply to the notification email within 14 days with your objection and rationale. We will work with you in good faith to find a resolution — typically by routing your tenant to an alternative provider, or by deferring the change for your tenant. If no resolution can be reached, you may terminate the affected services without penalty per Section 5 of your DPA.
We send notifications from bd@dtrasglobal.com. Add it to your allowlist so they don't go to spam. Privacy notice: /legal/privacy.